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Articles by Keith Schengili-Roberts

Senior DITA Content Strategist on the MadCap IXIA CCMS team

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The Past, Present, and Future of DITA

January 12, 2026
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IXIA Shows: How to Channel the Knowledge of Technical Experts into Perfectly Crafted Content

September 4, 2024
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The Benefits of Adopting a Standard for Structured Content

May 14, 2025
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The End of the Technical Writer? 2.0

October 2, 2023
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Customer Experience and Omnichannel Content Strategy

October 2, 2023
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DITA Reuse Metrics as a Key Performance Indicator (KPI)

October 2, 2023
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Why GitHub + an XML Editor Is not a Substitute for a CCMS

July 24, 2025
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What Are Production Metrics?

October 2, 2023
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DITA XML: 5 Tips for Getting Started

October 3, 2023
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