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From Silos to Syndication: Seamless Solutions, Shared Content

September 29 - October 1, 2025 | Coors Field, Denver
photo of Keaton Lullo

Keaton Lullo

Sales Engineer, MadCap Software

Keaton Lullo started at MadCap Software as a technical support engineer before joining the Customer Success team as a Sales Engineer. In this role, he has the pleasure of showcasing the power and value of MadCap Software's products and services, assisting during the trial, and providing guidance in the on-boarding process. He started in the La Jolla office before relocating to Austin, TX to aid in training the Support team in the Austin office. In addition to spending his time educating potential and existing customers about all things MadCap, Keaton enjoys listening to and making music, fishing, and trying new craft beers.

Keaton Lullo started at MadCap Software as a technical support engineer before joining the Customer Success team as a Sales Engineer. In this role, he has the pleasure of showcasing the power and value of MadCap Software's products and services, assisting during the trial, and providing guidance in the on-boarding process. He started in the La Jolla office before relocating to Austin, TX to aid in training the Support team in the Austin office. In addition to spending his time educating potential and existing customers about all things MadCap, Keaton enjoys listening to and making music, fishing, and trying new craft beers.


Wednesday

Track 41:50 - 2:50

Tips and Tricks for Enhancing Your Flare Outputs

Whether you're just getting started or you're a seasoned Flare user, this session will show you how to take your outputs to the next level with practical tips and creative approaches. Learn how to tap into Flare’s dynamic built-in features, and explore how JavaScript can be used to add custom functionality that improves the user experience. You’ll walk away with actionable techniques you can implement immediately to create engaging deliverables.

Session Topics: MadCap Flare, Technical Documentation