Business Development Representative 

Position Summary

MadCap Software is seeking a dynamic and motivated Business Development Representative (BDR) to join our growing go-to-market team. In this role, you’ll be at the forefront of our enterprise sales motion, driving top-of-funnel pipeline growth and helping shape how we leverage cutting-edge AI tools to refine our prospecting strategies. This position reports to our Chief Revenue Officer.

Duties and Responsibilities

• Prospecting & Outreach: Identify and engage potential enterprise customers through strategic account planning and targeted outreach efforts
• AI-Enhanced Pipeline Building: Collaborate with the sales and RevOps teams to develop and refine use cases for AI-driven insights, helping MadCap harness the full potential of tools such as Gong, 6sense, and Qualified for predictive prospecting.
• Lead Qualification: Conduct initial outreach and qualification calls to assess prospect fit using the MEDDICC framework, ensuring alignment with our enterprise sales motion.
• Pipeline Collaboration: Work closely with account executives and RevOps to ensure smooth hand-offs and to provide feedback on the quality of leads and conversion rates.
• Other duties as assigned.

Desired Skills and Experience

• Experience: Previous experience in a sales development or business development role, ideally within a B2B SaaS or enterprise-focused environment.
• Sales Qualification: Previous experience or familiarity qualifying opportunities through MEDDICC sales methodology, or comparable structured sales processes.
• Familiarity with AI Tools: Comfort and interest in utilizing AI-driven sales technologies such as 6sense, Qualified, and Gong to enhance prospecting efforts.
• Growth Mindset: A curiosity and growth-oriented attitude, with a willingness to experiment and help build out new sales processes.

Benefits/Perks

• Work from home
• Competitive Salary & Annual bonus
• 100% Employer Paid Medical, Dental and Vision Insurance for Employee Only Coverage
• Employer Match for 401(k) plan
• Employer paid short & long term disability and life insurance
• Flexible PTO Policy + 12 Company paid holidays a year

Salary Range: $90K - $115K

In addition to our commitment to equal pay for equal work, MadCap is also committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.